[Reporting] [Filters] Operating System as a native filter
enrique.gonzalez@abtasty.com
Hello,
My customer DoYouSpain would like to have "Operating System" as a native filter option in the filters.
Currently we have others such as "Device" or "Browser", but not Operating System.
This information can be obtained via "Data Export" -but export has a limit per week and requires to wait for the csv to download + filter the csv- or via "Data Explorer" but it is costly in terms of time because a specific query has to be built each time.
Thank you,
Enrique
enrique.gonzalez@abtasty.com
I have the answers from the customer Product Team:
- Can you provide more details on how frequently your customer would use the 'Operating System' filter?
They use it like 80% of the time. They told me they had issues in their website in the past, and they always scan per OS just to detect if for any specific OS there is a much lower conversion rate in comparison to other OS.
- Are there specific operating systems that your customer is most interested in filtering by?
They told me they would like to use it in comparison with the browser criteria, which is already available (but it is not very detailed, simply "chrome" -but chrome can be chrome android, chrome desktop, chrome ios...).
Mobile:
1º - Android vs iOs
2º - Chrome vs Safari
3º - Chrome Android vs Chrome iOs
Desktop:
1º - Windows vs macOs
2º - Chrome vs Safari
3º - Chrome Windows vs Chrome macOs
3.Would your customer find it useful to have the ability to filter by multiple operating systems at once?
They didn't answered specifically to this, but we can infer that it is a "nice to have" more than a must have. They are more interested in having the specific version of the OS, or crossing browser + OS.
I hope you find it helpful.
In my opinion as a CSM, our tag is already tracking this information (like the browser) so I would find useful to have the OS native filter in the reports too, since the data is in our dataset already. I don't know how costly would it be to add this criteria to the filtering engine.
Thanks,
Enrique
P
Product Team
Hey enrique.gonzalez@abtasty.com, thanks for your feedback! I have a few more questions for you:
- Can you provide more details on how frequently your customer would use the 'Operating System' filter?
- Are there specific operating systems that your customer is most interested in filtering by?
- Would your customer find it useful to have the ability to filter by multiple operating systems at once?