Reporting: Dropdown "Raw Data"
s
sema.yildiz@abtasty.com
hi team
after the product update, we can see in each goal a dropdown with "raw data" "statstics" and "opportunities".
We started having confusions on client side, calling their reporting data, "raw data", but also downloading the raw data (CSV file) and making comparison.
Would it be possible to rename the "raw data" in the dropwdown for example as "reporting data" or else? Thanks a lot!!
s
sema.yildiz@abtasty.com
- for example, they are saying in the email or calls "raw data" is showing, what I understand is the CSV file, what they mean is the reporting. This occured with one client of mine, but it also occured with another client in our team
- the idea behind is, that this data is "filtered" in comparison to the raw data. So it may be named sth indicating this. I said reporting data, because we have the same two wordings, when we want download CSV
- we discussed the issue within the team, and we agreed the path client may follow is "raw data - download raw data" (it is because sometimes repostings are done by other end users than our contact person and they follow their intuition. It was with my colleague whose client downloaded multiple raw data)
Hope it helps!
P
Product Team
Thank you for posting, sema.yildiz@abtasty.com! I have a few more questions for you:
- Can you provide more details about the confusion this change has caused among your clients?
- Are there any other terms besides 'reporting data' that you think would be more clear for your clients?
- How often do your clients download and compare the raw data (CSV file)?